Staying at Belle Isle Castle: FAQs

Belle Isle Castle Bed & Breakfast, FAQs

If you have a question that is not answered below, please do not hesitate to get in touch.

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Can I make a group booking?

If you are interested in booking multiple bedrooms for a group ahead of the lead times for the Bed and Breakfast, we can offer an ‘Exclusive Use’ private event in the Abercorn Wing (10 Guests ) or the Hamilton Wing ( 20 Guests including the Butlers Apartment ).

For further information on exclusive use hire events contact reservations 02866387231 or email info@belle-isle.com

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Can I buy a gift voucher?

Yes. A selection of monetary and accommodation vouchers are available.

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Can I arrange a late check out?

Late checkouts are not available as we have a limited time to service the rooms before our next guests arrive.

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What time is check in and check out?

Check in is at 3:00pm, check out is at 10:30am.

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Is room service available for breakfast?

No, room service is not available for breakfast.

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What time is breakfast?

Breakfast is served between 8.30 am and 10 am.

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Can I get any food and beverages once I have checked in?

There are tea and coffee-making facilities in every room and there is an afternoon snack menu offering a sandwich selection, cream tea or traditional afternoon tea.

We do not offer full bar facilities but the Dukes ( dispensing bar) does offer an evening service of alcoholic and soft drinks.

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Am I allowed to order a delivery / bring in a takeaway?

We kindly ask that you do not order a delivery or bring in a takeaway.

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Do you allow pets?

We do not allow pets in the Bed and Breakfast. Assistance dogs are of course welcome.

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Do you offer any packages?

Accommodation packages incorporate a stay in our Bed and Breakfast and may or may not include Dinner. Please check our website at time of booking for package details.

Guests may wish to enhance their experience with us and upon request in advance we can arrange flowers, bubbles chocolates etc.

Contact reservations 02866387231.

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What are the charges for children?

If children are staying in your room with you the following costs apply:
Fold-away bed: £20.00 per child for the duration of your stay
An additional £10 per child per breakfast for multiple night stays.
Cots are available at a charge of £10.00 per cot.

The above charges cover the additional towels and linen supplied and breakfasts, these charges are non-negotiable. We do not allow you to provide your own additional beds, however, you may bring your own travel cot.

Please note that not all rooms can accommodate foldaway beds and/or cots. Rooms that can are subject to availability and you must notify us at the time of booking and not on arrival. If you have not informed us in advance of your stay that children are staying in the room with you, we regret that if your room is not suitable for children to stay in then for Health and Safety reasons, we will not be able to check you in. If it is and only if we have the additional bed stock to accommodate them, you will be charged for children at the time of check-in.

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Does Belle Isle Castle bed and breakfast offer family rooms or adjoining rooms?

Yes – there are some rooms that can accommodate an additional child’s bed which are suitable for a child age 12 and under. There are also some rooms that can accommodate a cot. There are a couple of rooms that have twin beds, suitable for e older children, these rooms are adjacent to parental rooms.

The Butler’s Apartment offers a truly unique accommodation experience in the Hamilton Wing of the Castle, consisting of a double room, living room with sofa bed, mini kitchen and spacious bathroom with shower and bath. Suitable for families or friends getaways. The apartment is sold as a single unit and may or may not include breakfast.

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Do you have any accessible rooms?

The Castle has one fully wheelchair-accessible bedroom located in the Abercorn Wing bookable eight weeks in advance. This bedroom is furnished with a wet room style bathroom, assistance rails and offers plenty of space for a wheelchair. Many of our other bedrooms are located in areas of the Castle that access is by stairs only and it is always advisable to check before you make your reservation. Please call 02866387231 if you’d like to make a reservation or check accessibility in advance of your booking.

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Can I select a specific room?

We endeavour to book guests into preferred rooms where possible, however, we cannot guarantee a specific room as it may be already booked. Given the age of the property, from time to time we may have unavoidable maintenance works or necessary room upkeep which can, unfortunately, put certain bedrooms out of service.

There are other occasions where guests may have quite specific accessibility needs, such as requiring a lift to our Abercorn rooms or a walk-in shower. We also have some rooms that can accommodate families, whereas others cannot. For these reasons, although we will do our utmost to allocate a guest with a preferred room, it cannot be guaranteed. Please let us know if you have any accessibility requirements prior to your stay.

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What is the difference in the bedrooms in the castle?

All the rooms at Belle Isle Castle Luxury Bed and Breakfast have been individually styled and graded five-star by Tourism Ni, no two rooms are the same, each is beautifully unique.

As you explore the room types, the rooms have aspects that make them that little more luxurious and special. Some rooms are extremely spacious, some have stunning views and you may have a separate bath and shower, whereas other room types can sometimes have one or the other.

Some rooms can sometimes have more limited views but are still delightfully charming bedrooms. Every room has been uniquely decorated with beautiful furnishings by our interior designer.

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Can I join a waiting list if a date I want to stay with you is fully booked?

We do not hold waiting lists. If a room cancels it will be released back online automatically for resale.

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Can I check dates beyond lead in times?

Our events diary changes on a daily basis. A date that might be looking like it could become available for Bed and Breakfast might a couple of days later get booked for an event.

Our reservations team are happy to give you an indication of how things are looking and will certainly be able to rule out any dates that already have a confirmed event in. We cannot, however, guarantee Bed and Breakfast dates beyond the relevant lead in time.

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I’ve checked availability online and whatever date I input it just says that no rooms are available, why is this?

This is because of the lead in times for bookings as explained above. It quite likely means that they are yet to be released and will be released in line with the lead in times, providing there are no private functions booked in. If you are unsure, it is always best to phone reservations on 02866387231 who will happily check dates for you.

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What do you mean by a ‘lead in time’?

Abercorn Wing bedrooms and Hamilton Wing bedrooms are available on an eight-week lead in time. Lead in time refers to how far in advance you can book a room.

Bed and Breakfast accommodation is only available to book on dates when we do not have an exclusive-use private function booked.

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How does Belle Isle Castle manage the bed & breakfast in relation to private events?

Both accommodation wings can be booked together or separately in conjunction with a private event and on such event days Bed and Breakfast accommodation is not available.

On dates when the Abercorn Wing or Hamilton Wing is not hosting a private event guests will be able to book online within the Lead In Time.

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Please clarify the differences between the two wings, i.e. The Abercorn Wing bedrooms and the Hamilton Wing bedrooms.

Both the Abercorn Wing and the Hamilton Wing accommodation are what constitute Belle Isle Castle. Guests staying on a bed and breakfast basis will have access to all the lounges in the Castle and the Great Hall for breakfast and Dinner if applicable when there is not a private booking.

On dates when we do have private events in the Abercorn Wing, Hamilton Wing guests will have access to the Hamilton side of the Castle only and correspondingly, if the Hamilton Wing is booked privately, Abercorn Wing guests will have access to the Abercorn side of the Castle. In any event there is ample dining and relaxation space on either side of the Castle.

Guests from both wings can relax on the Library terrace or sunken garden when the weather allows.

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What is your cancellation policy?

The cancellation policy for Bed and Breakfast accommodation at Belle Isle Castle is 72 hours for all future bookings from Tuesday 1st March 2022. Should you cancel a booking within 72 hours, full charges will apply and will be charged to the card details taken at the time of booking.

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Where can I get an evening meal?

Your accommodation package in Belle Isle Castle may or may not include an evening meal depending on the package booked or offered at the time of booking. Breakfast and an afternoon snack menu are available for guests when the Castle is open for individual room sales. The Castle is located less than fifteen minutes from Enniskillen which has numerous options for dining and our team are happy to assist guests with their bookings. Local eateries are also available five minutes from the Castle in Carrybridge and Lisbellaw.

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Self-Catering Accommodation at Belle Isle Estate

Situated on the northern tip of Upper Lough Erne, Belle Isle is a 400-acre estate spread over eight picturesque islands. Inhabited since the 12th century, the estate today offers a wide range of attractive accommodation to suit all tastes and budgets. We have options suitable for couples to have a romantic break away to larger accommodation options that are perfect for larger groups or families to everything in between.

Ash is a private and cosy listed courtyard house built in 1860 with 1 bedroom and bathroom ideal for couples to have a short romantic break. Sycamore is another listed courtyard house which is larger than Ash with 2 storeys and capable of sleeping 6 people in 3 bedrooms. This is a building brimming with character that has everything you need for a relaxing break away.

The range of self-catering accommodation that we have available below are perfect for those who are looking for space for smaller groups of people. These options offer a level of privacy that can allow you to enjoy the full beauty of the Belle Isle Estate while knowing that you have all the space you could need.

Belle Isle Estate is delighted to be a winner of TripAdvisor’s ‘Certificate of Excellence’ since 2014 – to view our recent reviews please follow the link.

A stay in Belle Isle cottages or apartments can be as active as you want it to be. With a wide range of activities to choose from, you will never be bored during your stay.

Take a look at our special offers now to see how you can have a break away to remember with great value rates.

Black Friday at Belle Isle

Cottage Stays from £75 in one or two bed cottages from January – March.
2 night minimum stay applies*
Book Here

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*Offer live until 5th Dec